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Cancellation Policy
Appointments require a 12 hour notice for cancellation
If you cancel after 12 hours or no show the appointment, the card on file will be charged the $20 appointment holding fee up to $40.
Any services booked that cost more than $40. will be charged half of the service price. If you are 15 min or more late for your appointment it will be canceled and considered a no show .Your card will be charged at the 15 min mark.
Appointments 30 min or less have no grace period.
Reason for
Holding Fee
When you book an appointment at Otani Nails ,the time you need for your service is reserved for you only. You will never feel rushed by the nail technician to get to the next client .You’re given the time needed to enjoy your service and get quality work . If this reserved time gets abused by a last min cancellation or no-show, your holding fee acts as insurance so that the technician doesn't loose money & deal with scheduling interferences.
Cancellation Policy
Appointments require a 12 hour notice for cancellation
If you cancel after 12 hours or no show the appointment, the card on file will be charged the $20 appointment holding fee up to $40.
Any services booked that cost more than $40. will be charged half of the service price. If you are 15 min or more late for your appointment it will be canceled and considered a no show .Your card will be charged at the 15 min mark.
Appointments 30 min or less have no grace period.
Reason for
Holding Fee
When you book an appointment at Otani Nails ,the time you need for your service is reserved for you only. You will never feel rushed by the nail technician to get to the next client .You’re given the time needed to enjoy your service and get quality work . If this reserved time gets abused by a last min cancellation or no-show, your holding fee acts as insurance so that the technician doesn't loose money & deal with scheduling interferences.
When you book an appointment at Otani Nails ,the time you need for your service is reserved for you only. You will never feel rushed by the nail technician to get to the next client .You’re given the time needed to enjoy your service and get quality work . If this reserved time gets abused by a last min cancellation or no-show, your deposit acts as insurance so that the technician doesn't loose money & deal with scheduling interferences.
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5. Please review the company policy page.
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7. If you need further instructions on how to book an appointment, click below.
Deposits are now required for all Saturday Appointments !